Our privacy policy

This privacy policy is intended to explain how we gather, store and use your information.

Business and media

Our website does not collect or compile any personal information. As appropriate to a comms agency we securely source (via Response Source and Roxhill) and hold basic contact information (name, work email, work telephone number, job title, desk, publication) for those media and analysts relevant to our clients, whom we contact when we have stories we believe to be of interest. We try very hard to ensure all our media outreach is accurately targeted and make it a matter of pride to never spam journalists with irrelevant stories.

When a business or client contacts us they may choose to provide us with relevant information (name, work email, work telephone number, job title and company). And we may gather this same information from appropriate trade shows etc. if we come across a business that we think is a good fit for our services. The information is used for the purposes for which it was provided at the point of submission / collection and is not shared or sold beyond our company.

The legal basis for processing this information is based on our legitimate interest to do so in accordance with the context of our work and in which it was provided.

Excluding outreach to media, we do not send any form of widespread marketing communication on our own behalf or of that of our clients. However, should any business or media not want to hear from us or our clients we can be contacted via sam@commscrowd.com and we will immediately remove your data from our system.

Job applications

Should you want to work with The Crowd you are invited to provide us with information about yourself, including educational and employment background; job or career interest data; and other information relevant to a potential role within the company. But we ask that you do not send us or disclose any sensitive personal information.


To prevent unauthorised access, maintain data accuracy and ensure the correct use of information, we have implemented generally accepted standards of physical, electronic and operational procedures to safeguard and secure the information we collect online.


The Comms Crowd will not sell or share your information with any third party. But we may disclose information to government bodies and law enforcement agencies where this is necessary to meet the purpose for which you submitted the information, or where we are required to do so by law.


The personal information you submit to us will only be retained for as long as is necessary for the purposes for which it was collected as outlined in this Privacy Policy, unless a longer retention period is permitted or required by law.

Data controller details

The Comms Crowd  is registered at 49 Birchen Grove Wembley London NW9 8RY,  Company Number 08153306 and holds appropriate business insurance. We have a legal obligation to ensure that your information is kept accurate and up to date. So please inform us of any changes. You have the right to request details of the information we hold about you and to delete or rectify any inaccurate information by sending a written request to sam@commscrowd.com.

If you have a serious concern about how we handle your information, or you would like to lodge a complaint, you may do so by contacting The Information Commissioner’s Office.